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Research Report - Business Process Outsourcing (BPO) Learning and Development Report - 2014
The Business Process Outsourcing Sector (BPO) is a thriving sector in the South African economy. It has grown from a base of 46 000 domestic seats and 1 000 international seats in 2002, to in excess of 97 000 domestic seats and 37 000 international seats in 2014, with operations spread across provinces, in rural and metropolitan areas.
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